Refund Policy

Welcome to the refund policy of WHATTHECAST. We prioritize customer satisfaction and aim to ensure that you have a seamless experience. This document outlines our refund terms and conditions.

Eligibility for Refunds

• Refund requests must be made within 30 days of purchase.
• The service or product should not have been used extensively or damaged in any form.
• Proof of purchase, such as a receipt or transaction ID, must be provided.

Non-Refundable Items

Certain products and services are non-refundable, including:

• Gift cards or promotional items.
• Digital downloads that have been accessed or used.
• Special order items or personalized products.

How to Request a Refund

To initiate a refund request, please follow these steps:

• Contact our customer support team via email or phone.
• Provide your order details and reason for requesting a refund.
• Our team will review your request and respond within 5 business days.

Approval and Processing

Once your refund request is approved, we will process the refund to your original payment method. It may take 7-10 business days for the amount to appear in your account, depending on your bank or credit card issuer.

Contact Us

If you have any questions regarding our refund policy or require assistance, please feel free to reach out to us at [email protected] or call us at (123) 456-7890.

Thank you for choosing WHATTHECAST. We appreciate your understanding and cooperation.